Terms of Service

Last updated
3 Oct 2023

Introduction

Welcome to Bonsai Trade (“Bonsai”, “Company”, “we”, “our”, “us”). As you engage with our Terms of Service, we encourage you to thoroughly review these provisions. Your use of our web pages located at https://bonsai.trade is governed by these Terms, which constitute a binding legal agreement between you and Bonsai.

Our Privacy Policy, integral to these Terms, details our practices concerning data collection, protection, and usage. Familiarize yourself with it here.

By accepting these Terms and our Privacy Policy (“Agreements”), you confirm your understanding and consent to these stipulations. If you are not in agreement or unable to comply with these Agreements, you are prohibited from using our Service. However, we invite your feedback or concerns at info@bonsai.trade.

Communications

Your use of our Service constitutes agreement to receive newsletters, marketing materials, and other communications from us. You retain the option to opt out of these communications via the unsubscribe link or by contacting us directly.

Purchases

Purchases through our Service require the submission of relevant information, including payment details. You affirm the accuracy of this information and your authorization to use the provided payment methods. We collaborate with third-party services to facilitate payment processing, adhering to our Privacy Policy.

We reserve the right to refuse or cancel orders under certain conditions, including errors in product descriptions, pricing, or for reasons related to fraud prevention.

Contests, Sweepstakes, and Promotions

Our Promotions may be governed by separate rules, which we urge you to review along with our Privacy Policy. In the case of conflicting terms, Promotion-specific rules will prevail.

Subscriptions

Our Service offers Subscription options, billed per agreed Billing Cycles. Subscriptions auto-renew under the same conditions unless cancelled by you or Bonsai. Subscription cancellations can be processed through your account settings or via our customer support.

A valid payment method is required for Subscription billing. By providing payment details, you authorize Bonsai to charge all incurred fees. If automatic billing fails, we will issue an electronic invoice requiring manual payment within a specified deadline.

14-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, we offer a 14-day money-back guarantee. This guarantee allows you to request a full refund within 14 days of your purchase if our Service does not meet your expectations. Please note that this guarantee is only applicable for first-time purchases and does not cover subsequent renewals or additional purchases.

Trading Disclaimer

All information provided by Bonsai is for educational purposes only. Bonsai is not responsible for any trading or investment decisions made based on this information. We encourage you to read our full trading disclaimer here.

Fee Changes

Subscription fees are subject to change at Bonsai's discretion. Any changes will be communicated in advance and become effective at the end of the current Billing Cycle. Continued Service use post-fee modification constitutes agreement to the revised fee structure.

Refunds

Except as required by law or as covered under our 14-day money-back guarantee, paid Subscription fees are non-refundable.

Content

Content available through our Service remains the property of Bonsai or its licensors and is protected by copyright and trademark laws. Usage of such content for commercial or personal gain without prior written permission from us is strictly prohibited.

Prohibited Uses and Conduct

Service usage is restricted to lawful purposes in compliance with Terms. This includes prohibitions on illegal activities, infringement on others' rights, and actions that may harm or restrict others' enjoyment of the Service. Users are also prohibited from engaging in activities that could disable, overburden, or impair the Service, introduce harmful elements, or attempt unauthorized access.

Analytics

We utilize third-party services, such as Google Analytics, to monitor Service usage. These services may collect and share data in accordance with their privacy policies.

No Use By Minors

Our Service is intended for individuals at least eighteen (18) years old. By accessing our Service, you warrant your age and full capacity to abide by these Terms. Minors are expressly prohibited from using the Service.

Accounts

Account creation requires accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. Inappropriate or offensive usernames are not permitted.

Bonsai reserves the right to terminate accounts, edit content, or cancel orders at our discretion.

Intellectual Property

Service content, excluding user-provided Content, is the exclusive property of Bonsai and its licensors and is protected by applicable laws. Usage of our trademarks and trade dress requires prior written consent.

Error Reporting and Feedback

You may provide Feedback to us concerning Service errors, improvements, or other related matters. You acknowledge that Feedback does not confer any intellectual property rights to you, and Bonsai may have similar developmental ideas. Feedback is not considered confidential, and Bonsai is not obligated to maintain its confidentiality.

Links To Other Web Sites

Our Service may contain links to third-party websites, over which Bonsai has no control. We are not responsible for the content or practices of these sites and disclaim any liability related to these third-party links.

Disclaimer Of Warranty

Bonsai provides the Service “as is” and without warranties of any kind, either express or implied. We make no guarantees regarding the completeness, security, reliability, quality, accuracy, or availability of the Services. Any reliance on the Service is at your own risk.

Limitation Of Liability

Bonsai and its affiliates will not be liable for any indirect, punitive, special, incidental, or consequential damages arising from or related to the Agreement. Liability, if any, is limited to the amount paid for the products and/or services, with no entitlement to consequential or punitive damages, as permitted by law.

Termination

Bonsai reserves the right to terminate or suspend your account and access to the Service immediately, for any reason, without prior notice or liability. On termination, all relevant provisions of the Terms will survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms are governed and construed in accordance with English law, without regard to conflict of law principles. Our failure to enforce any right or provision is not a waiver of those rights. If any provision is found invalid or unenforceable, the remaining provisions remain effective.

Changes To Service and Terms

Bonsai reserves the right to modify or withdraw the Service, or parts of it, at our discretion. We may amend these Terms by posting the amended terms on our site. Your continued use of the Service following these changes constitutes acceptance of the revised Terms.

Waiver And Severability

No waiver of any term or condition is a waiver of any other term or condition. If any provision is deemed invalid or unenforceable, the remaining provisions remain in full effect.

Acknowledgement

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Contact Us

For feedback, comments, or technical support, please contact us at info@bonsai.trade.